| 1.1 | Delivery of merchandise may take 3 – 40 days depend on delivery location. |
| 2.1 | Customers may cancel an order within 72 hours (3 days) after submission of an order by sending an email to naree.laos@gmail.com |
| 2.2 | Fees will not apply to cancellations made within 24 hours. |
| 2.3 | A cancellation fee of 10% of purchase price will apply to cancellations made within 24 – 72 hours |
| 2.4 | The online payment system accepts only credit cards and debit cards from within the countries determined in the shipping list. |
| 3.1 | In case merchandise are found to be faulty before or during delivery (from origin), Naree will issue a replacement. |
| 3.2 | In case merchandise are damaged after delivery and have already been used, the customer must bear responsibility, and Naree cannot be held responsible. |
| 3.3 | Customers may inform Naree of damaged goods at naree.laos@gmail.com |